When launching 2020 Fusion, you are prompted with the following dialogue:
This dialogue appears when 2020 Fusion cannot locate the Master Database.
The Master Database is located in C:\Users\Public\Documents by default, however you or someone in you organization may have moved it.
1. Click the Windows Start button.
2. Type DisplayFileLocator. This will automatically perform a Search. Click File Locator once it appears in the list.
3. Look for Master.connect in the list and take note of the Expected File Location. Click once on Master.Connect in the list.
4. A folder will automatically open. This is where your Master Database should be located. If the Master.Connect file is missing, here are a few points to review:
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Is this a network location which is not currently available?
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Is this a shared network location and is it possible that someone in your organization has moved the Master Database?
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Is the 'Expected File Location' incorrect? If so, you will need to Change the Master Storage Path.
Tip: If you are unsure of your Master Database location, you may need to consult with your IT department as they might manage your database's location.