Applies to:
2020Fusion
Question:
Why is my "Check for updates" button greyed out?
Solution:
This will occur when the Online Transfer Tool is missing from where 2020 Fusion is installed on your machine.
This is usually because your antivirus software has removed the tool because it thinks it's a threat.
To resolve this issue, the Online Transfer Tool must be added back to the right location.
In order to do this, it is best to contact 2020 Fusion support to get it added again.
Once the tool has been added again, you'll need to add an exception to your antivirus software (before running check for updates) to stop it from happening again.