Attempting to upgrade my Fusion but I receive a message stating that Fusion applications are still running, in this case the Fusion Background.exe.
Solution
The cause of this message is most likely because the Fusion Background.exe is still running.
To check and end this task please:
1. Expand the system tray from the bottom right-hand corner of your screen.
2. Locate the Fusion Background icon.
3. Double click to open it and check that there are no pending background task or failed background tasks. If there are background tasks pending, either wait for these tasks to be complete before carrying on with your upgrade or click on the X to end\cancel them.
4. Right-click and Close Fusion Background.
5. Click Retry and the installer will now continue as normal.
If there are other background executables that are also running please see the following article - Unable to Update "Error: The installation cannot proceed because the following 2020 Fusion applications are still running"
For any further issues please contact the Fusion Support team.